Tag Archives: customer retention

It’s definitely no secret you want to strategically and systematically scale your business or service as fast and as large as possible, right? But you also want to do so for literally pennies on the dollar as often as possible correct? No worries me too. So one of the immediate $64,000 dollar questions automatically becomes. […]

As you previously discovered in part one of this ongoing series, companies of all sizes, but especially cash starved small business owners and or service providers, would do well, to make it their business, to use tiny gestures to create massive customer satisfaction. Don’t be mistakenly misled into believing, only companies with extremely deep pockets […]

When is the last time you’ve had, (or someone) you really respect, told you about an  extremely bad experience they had with a particular company? Large or small? Does any thing (and or) any particular company, on or offline readily  come to mind? Because what’s amazing, is that often it really takes some relatively inexpensive  […]