Since you already understand just “how” powerful and lucrative the proper use of leverage can be to your bottom line correct? One of the absolute best ways of experiencing tremendous -bank account- filing leverage, is by going above and beyond and keeping the customer satisfied!
Do so consistently and you’ll not only earn way more money, for a whole lot less effort, but you’ll also dramatically improve your opportunities to increase profits, in at least five extremely profitable ways!
How Keeping The Customer Satisfied has A Positive Spill Over Effect!
Has this ever happened to you? You have one of those rare, yet totally positive customer service moments with a particular company! And you constantly find yourself ‘sharing” the experience with any and everybody! In essence you become an evangelist for their business, right? Or has anyone you know ever become an evangelist for a particular company and or service?
Their enthusiasm is contagious, isn’t it? Case in point: entrepreneur whenever that (all too infrequent) situation occurs! You just opened the door to at least a bare bones minimum of five separate marketing opportunities to make more money! For a whole lot less effort!
Five Extremely Profitable Ways Keeping The Customer Satisfied Makes You More Money!
1.) You almost guarantee yourself a chance to multiply your number of transactions, especially more expensive upgrades! Simply by keeping the customer satisfied! Think about a second.
Are you more likely to not only come back, but come back more often and spent more anytime a company exceeds it’s your initial expectations!
2.) And aren’t you far more likely to refer them at least a few times, provided you’re a satisfied customer/client!
3.) You can lower (sometimes) dramatically, depending of course on “how” you typically advertise/market your business, product or service, your traditional (conventional) upfront out of pocket costs, just by having more and more of your extremely valuable customer/client base (not only) refer you to their immediate circle of influence, but by a certain percentage of them becoming evangelist for you as well!
4.) Keeping the customer satisfied makes it up to 300% easier and less hassle free to consistently generate those all important -bank account – filling testimonials! Especially the all elusive video taped ones!
Think about that undeniable fact for just a second! An evangelist, will not only readily volunteer to supply you with a power testimonial! They’ll supply it via video! where as your all too typical ‘satisfied customer” simply will not! because of their extreme phobia of being video taped!
5.) Entrepreneur your “conversions rates” increase dramatically! In terms of a first time visitor to your site, via a referral from one of your evangelist! because they come practically half sold to begin with!
So needless to say, your benefits are many! And these five represent a tip of the proverbial iceberg! These and several more are readily available to you, as a direct result of keeping the customer satisfied! Any questions?
Please list at least two simple spin off concepts (in the comments section below) that you can apply to your business, product or service in the next 30 days or less!
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