Five to ten customer satisfaction survey questions, can lead you to long term success!
Listen Carefully To Your Ideal Customers Wants Needs And Desires And You’ll Quickly Discover The Long Term Keys To The Profits Vault……
How many times have you strolled over to your local corner deli, because you really wanted to avoid going all the way across town to your favorite grocery store?
Because truth told, you only needed to purchase a few incidental odds and ends.Right?
And how many times have you endured a rather long line, and (naturally) only one person is behind the counter and unfortunately, at least three people immediately in front of you ordered some type of hero sub sandwich with everything on it? 😀
Ever been there? Way too many times right?
Believe it or not this along with several other situations that you are about to be exposed to be in this particular post, can and definitely will shed some extremely valuable insights into your long term online success (or failure!)
Because you’ll discover through your customer satisfaction survey questions what specifically your best customer wants and needs.
Introducing Five Simple Ways To Avoid Certain Online Failure…That You’ll Quickly Discover As A Result Of Visiting Your Local Corner Deli…
1.) First off, the very next time that you are standing in a rather long line in your corner deli (or any other) line for that matter, please take note of this!
Watch how many people will walk into the store and quickly decide that it’s just not worth it to them to wait around for either, more behind the counter help to arrive or for the line itself to disappear.
In fact; how many times have you decided not to stick around as a result of what appears to be a rather long line at your main Supermarket’s deli section or within a major Department store during the all too hectic holiday season.
And just what (if anything) does this rather annoying occurrence have to do with your eventual long term online success you ask? Simply this.
Common Sense Is A Great Asset To Access To As Your Going Out Building Your Business!
Do not (repeat) do not ever have any type of graphics ( or files of any kind) on your site that causes your site to load too slowly!( Meaning it takes your site more than five seconds to load!)
Because it’s definitely a long term profits killer! And (remember) you only a have a few nanoseconds as it is, in order to grab and hold your first time web visitors attention.
And if your site is loading like the speed of your typical government run project, your online eyeballs are simply going to abandon you!
These Incredibly Simple Sales Tips Could Prove To Be Invaluable!
Just like you would, if you walked into your local corner deli and saw a rather long line with only one person behind the counter. See ya!
The typical online web surfer wants everything yesterday! Especially when it comes to your site loading, think of that unanswered phone ringing in the grocery store, ( while you’re standing in line.)
If it rings more than seven times, without being answered, your potential customer is history!
It’s even worse online cadets!
Your Customer Base Will Lead You To The Products And Services They Clearly Prefer Most…
2.) Now image (for a moment) that you actually owned that same corner deli.
And during the course of your typical day (on average) about 100 people frequent your store.
And each of them asked, (requested) if you provided these various food and service products.
And let’s further state that (for whatever reasons) currently you do not. But because you are a serious entrepreneur you take their inquiries to heart.
Here’s how your customers feedback (requests) breakdown.
Eleven and a half percent (11.5%) inquired if you served ‘home fries’ for breakfast?
Successful Direct Selling Definitely Involves Active Listening!
Sixteen point three percent (16.3%) wanted to know if you offered small personal check cashing services? ( Say under $100.00 dollars or less.)
Pay close attention to these last two. Twenty five percent, (that’s 25) people out of the 100 who walked in that day, wanted to know if you sold “Butter Pecan” flavored ice cream? Because they didn’t currently see any in your freezer.
But a staggering forty seven percent, (that’s 47) out of 100 people that visited your store that day, wanted to know if you made ‘Pastrami’ on Rye foot long sub sandwiches?
Now of course at this point (you’re wondering), what if anything does this fictitious episode have to do with your long term online business success? Right? 😀 Simply this.
Appropriately responding the right customer service satisfaction survey questions, goes a mighty long way towards securing your long term success.Would you not agree?
The Ultimate Insiders Consistently And Periodically Survey Their Valued Customer Base ( And So Should You.)
Recently: one of my favorite (and extremely) successful online marketing mentors shared the results of one of his recent online surveys.
And here’s what he discovered from surveying ( us) his valued online customer base.
Eleven and a half percent of us are interested in learning more about ‘Mindset training’. Sixteen point three percent of us are interested in learning various other subjects (too diverse) to mention.
But a full twenty five percent, (or a quarter) of us that responded to the survey are extremely interested in learning about proven ‘List Building‘ strategies.
Meeting Your Customers And Your Clients Needs Is Definitely A Proven Way To Make More Money!
But a staggering 47% of us simply want to know more about the basic proven fundamentals of successful online marketing principles and strategies.
So guess what he recently announced? That’s right. He’s planned some upcoming, free 90 minute ‘No holds Barred,’ open forum webinars for his paid members eyes only, Ask any questions you want ‘how to’, webinars revolving around his top two requests.
Because seventy two percent of us that responded to the survey (47 + 25 = 72%) requested more info on these two main subjects. 😀
That being ‘List Building, (25% of us requested that), and the other (47%) requested more info about the proven online marketing basics in general.
Hopefully you can see how and where these freebie webinars will ultimately lead to more highly specialized and customized info products and services.
Which will ultimately lead to him earning more money. Right?
So What Final Three Lessons Can And Should You Take Away From These Powerful Insights?
3.) First and foremost; always (always) listen closely to your valued customer base. Because they will ultimately point you in the right direction via their free, but oh so profitable feedback!
( And don’t be afraid to ask them what one to three things currently annoy them most about your business, product and or service! This goes for your valued employees and or associates as well!)
4.) If you’re still not sure what specific products or services to ultimately offer to your valued customers and clients, (no matter) how you primarily market your business on or offline, then by all means ask them to please tell you! 😀
Strategically Use Some Of Your Very Best Marketing Strategies And Or Tactics To Gradually Build Your Brand!
And reward them in some way for doing so. ( And by the way, this goes for your much valued employees/associates as well!
Meaning- if you ask your employees for their much valued feedback, then reward everybody that participates in some form, but reward those whose ideas and or suggestions that you actually implement even better!
5.) Reading your customers and inquirers emails and going into the specific forums that are relevant to your specific industry and or niche can and will pay you big bucks, if you listen and proactively respond to what you hear/read.
The Right Long Term Promotional And Or Advertising Strategies Definitely Make A Huge Difference!
Q. So what two main subjects do you think your customers would like to have you elaborate further on?
And if you’re still not totally sure, would them answering and or participating, in some type of customer satisfaction survey questions help you find out?
As always, if you got any value out of this post, please Google Plus or tweet this! Thanks!
Your Must Complete Homework Assignment Is:
1.) Carefully study your current and past inquirer emails (or go to your industry forums) and return to this blog asap and share at least two potential info products or services that you can quickly create in the next 30 days or less that would be extremely helpful to your valued customer base!
And be sure you grab your explosive free 22 step small business marketing idea kit series. It’s a $97 dollar value and it’s free!
