So as you previously discovered in part one of this ongoing series, some extremely savvy entrepreneurs systematically use, low cost, high powered customer service, as an extremely powerful marketing asset.Would you not agree?
In fact, by knowing where to really apply proven, “go the extra mile” type of customer service,can really help put a business, (no matter) what it’s current size and advertising/marketing budget is, over the top, in a really big way.As you are about to discover.
And while it’s certainly great to always provide service with a smile and or extend common courtesy to every caller and email message you receive etc.
When it comes to customizing your various services, like strategically offering (very affordable) personalized, additional one on one consulting/training, to some of your very best customer base, that not only definitely needs it, in order to really be able to make a go of it, and they’re more than willing to pay for it!
This is the type of “go the extra mile” customer service that can and will make a big difference! Continue reading